SEMINAR "Web Accessibility for Older Users - what the research tells us"

With the growing trend of financial institutions, airlines and government bodies using the web as their main contact point with customers, issues of accessibility and usability are becoming increasingly important for older people. But what are the main issues faced by older people when surfing the web and what does the research tell us about these issues?

This presentation and facilitated discussion with Andrew Arch looked at the research findings and recommendation of the Web Accessibility Initiative's Aging Education and Harmonisation (WAI-AGE) project.

With the growing trend of financial institutions, airlines and government bodies using the web as their main contact point with customers, issues of accessibility and usability are becoming increasingly important for older people. But what are the main issues faced by older people when surfing the web and what does the research tell us about these issues?

Presentations:

• Andrew Arch "Web Accessibility for Older Users"

Please contact us directly if you require Andrew's presentation is an alternate format.

Biography

Andrew Arch is the Web Accessibility and Aging Specialist with the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C), the main standardisation body for the World Wide Web. Andrew works on the WAI Aging Education and Harmonisation (WAI-AGE) WAI-AGE project. The WAI-AGE project analysed the web accessibility requirements of older Web users based on the research and investigation of many people looking at this issue over recent years. The changing abilities of older users as they experience age-related functional impairments were also considered.

Agenda

• 12:00 - 1:00pm Presentation by Andrew Arch on The WAI-AGE project
• 1:00pm - 1:15pm Light lunch served
• 1:15pm- 2.15pm Facilitated discussion on challenges facing older people on the web and the associated opportunities or making websites accessible

Presentations