Web Content Accessibility Guidelines (WCAG) 2.1
Public bodies should achieve AA level conformance with the latest WCAG guidelines.
Learn more
Find out more about the Code of Practice on Accessibility of Public Services and Information Provided by Public Bodies
World Wide Web Consortium (W3C) provides Web Content Accessibility Guidelines (WCAG) 2.1
Tools
The Centre of Excellence in Universal Design (CEUD) provides guidance on web accessibility for developers, designers and content creators/editors in Guidance for Online Public Services
World Wide Web Consortium (W3C) provides a list of web accessibility evaluation tools
Make text easy to read and understand
Always use the simplest and clearest language possible. Avoid technical language that a member of the public may not understand. If you must use technical language, clearly explain what it means in plain English.