Standards

Australian Communications Industry Forum

PO Box 444, Milsons Point, New South Wales 1565, Australia.

Tel: (02) 9959 9111; Fax: (02) 9954 6136

Email: Acif@Acif.org.Au Web www.Acif.org.Au

  • ACIF G586:2001 Access to Telecommunications for People with Disabilities.
  • AS/ACIF SO40:1999 Requirements for general use Customer Equipment for use with the Standard Telephone Service - Features for special needs of persons with disabilities.
  • DR ACIF C 625:2004 Accessibility information for telephone equipment.

American National Standards Institute

1819 L Street NW, Washington DC 20036, USA.

Tel: +1 212 642 4900; Fax: +1 202 293 9287

Web www.Ansi.Org

  • ANSI/INCITS 389 Protocol to facilitate operation of information and electronic products through remote and alternative interfaces and intelligent agents: universal remote console.
  • ANSI/INCITS 390 Protocol to facilitate operation of information and electronic products: User interface socket description.
  • ANSI/INCITS 391 Protocol to facilitate operation of information and electronic products through remote and alternative interfaces and intelligent agents: Presentation templates.
  • ANSI/INCITS 392 Protocol to facilitate operation of information and electronic products through remote and alternative interfaces and intelligent agents: Target properties sheet.
  • ANSI/INCITS 393 Protocol to facilitate operation of information and electronic products through remote and alternative interfaces and intelligent agents: Resource description.

Standards Australia

GPO Box 5420, Sydney, New South Wales 2000, Australia.

Tel: +61 2 8206 6010; Fax: +61 8206 6020

Email: sales@Standards.com.Au Web www.Standards.com.Au

  • AS 1428.1: (1992) Design of Access and Mobility - Part 1, General requirements for access - Buildings, Australian Standards.
  • AS 1428.2: (1992) Design of Access and Mobility - Part 2, Enhanced and additional requirements - buildings and facilities.
  • AS 1428.3: (1992) Design of Access and Mobility - Part 3, Requirements for children and adolescents with physical disabilities.
  • AS 1428.4: (1992) Design of Access and Mobility - Part 4, Tactile ground surface indicators for the orientation of people with vision impairment.
  • AS 3769 (1990) Automatic Teller Machines: User access.
  • AS/ACIF SO40: 1999 Requirements for general use Customer Equipment for use with the Standard Telephone Service - Features for special needs of persons with disabilities.

United States Access Board - Architectural and Transportation Barriers Compliance Board

United States Access Board, 1331 F Street, NW, Suite 1000, Washington, DC 20004-1111, USA.

Tel: +1 202 272 0080; Fax: +1 202 272 0081

Email: info@Access-board.Gov; Web: www.Access-board.Gov

  • 36 CFR Part 1194 [Docket No. 2000-01] RIN 3014-AA25 Electronic and Information Technology Accessibility Standards.
  • 47 CFR Parts 6 & 7 Access to Telecommunications Service, Telecommunications Equipment and Customer Premises Equipment by Persons with Disabilities.

British Standards Institute

389 Chiswick High Road, London W4 4AL, UK.

Tel: +44 20 8996 9000; Fax: +44 20 8996 7400

Email: info@Bsi-global.Com Web www.Bsi-global.Com

  • BS 700-6 (2005) Management of Inclusive Design.
  • BS 8300 (2001) Design of Buildings and their Approaches to Meet the Needs of Disabled People. This addresses how to design the built environment to make it fully accessible and to overcome restrictions that prevent anyone from making full use of premises and their surroundings. The recommendations cover a wide range of impairments and activities.

Comité Européen de Normalisation

36 rue de Stassart, B-1050 Brussels, Belgium.

Tel: + 32 2 550 08 11; Fax: + 32 2 550 08 19

Email: infodesk@Cenorm.Be Web www.Cenorm.Be

  • CWA 13987-1 Smart Card Systems - Interoperable citizen services - User related information (based on DISTINCT) - Part 1: Definition of User related information.
  • CWA 13987-1 Smart Card Systems - Interoperable citizen services - User related information (based on DISTINCT) - Part 2: Implementation Guidelines.
  • EN 726 Requirements for IC cards and terminals for telecommunications use.
  • EN 894 Ergonomics of human-system interaction.
  • EN 1332 Machine readable cards, related device interfaces and operations.

Part 1 Design principles and symbols for the user interface.

Part 2 Dimension and location of tactile identifier for ID-1 cards.

Part 3 Keypads.

Part 4 Coding of user requirements for people with special needs.

  • EN 29241 Ergonomic requirements for visual display terminals.

Part 4 Keyboard requirements.

Part 11 Usability statements.

  • Guide 6 (2002) Guidelines for Standards developers to address the needs of older persons and persons with disabilities. Equivalent to ISO/IEC Guide 71.

Canadian Standards Association

CSA International, 178 Rexdale Boulevard, Toronto, Ontario M9W 1RE, Canada.

Web www.csa.Ca

  • B65.1.1-01 (2001) Barrier-free design for Automated Banking Machines.
  • B480-02 (2002) Customer Service for People with Disabilities.
  • B651-95 (1995) Barrier-free design.

European Telecommunications Standards Institute

650 Route des Lucioles, F-06921 Sophia Antipolis Cedex, France.

Tel: +33 4 92 94 42 00; Fax: +33 4 93 65 47 16

Web www.Etsi.Org

  • DEG HF 00031 Human factors guidelines for IT products and services: Design for all.
  • EG 202 116 (2002) Guidelines for IT products and services: Design for all.
  • ES 201 381 (December 1998) Telecommunication keypads and keyboards: Tactile identifiers.
  • ETR 165 (1995) Recommendations for a tactile identifier on machine readable cards for telecommunications terminals.
  • ETR 345 (Jan 1997) Characteristics of telephone keypads and keyboards; Requirements of elderly and disabled people.
  • ETS 138 (1998) Public terminals for the elderly.
  • TC TR 007 (1996) Human Factors (HF); User requirements of enhanced terminals for public use.

Federal Communications Commission

Federal Communications Commission, 445 12th Street, SW Washington, DC 20554, USA.

Tel: +1 1 888 225 5322; Fax: +1 202 418 2830

Web: www.fcc.Gov

  • 47 CFR Parts 6 & 7 Access to Telecommunications Service, Telecommunications Equipment and Customer Premises Equipment by Persons with Disabilities.

International Electrotechnical Commission

3 rue de Varembé, CH-1211 Geneva 20, Switzerland.

Tel: +41 22 7340 150; Fax: +41 22 7333 843

Web www.iec.Ch

  • IEC 73 (1990) Colours of pushbuttons and their meanings.

InterNational Committee for Information Technology Standards

INCITS Secretariat c/o Information Technology Industry Council, 1250 Eye Street NW, Suite 200, Washington, DC 20005, USA.

Tel: +1 202 737 8888; Fax +1 202 638 4922

Email: INcits@itic.Org; Web: www.INcits.Org

  • ANSI/INCITS 389 Protocol to facilitate operation of information and electronic products through remote and alternative interfaces and intelligent agents: Universal remote console.
  • ANSI/INCITS 390 Protocol to facilitate operation of information and electronic products: User interface socket description.
  • ANSI/INCITS 391 Protocol to facilitate operation of information and electronic products through remote and alternative interfaces and intelligent agents: Presentation templates.
  • ANSI/INCITS 392 Protocol to facilitate operation of information and electronic products through remote and alternative interfaces and intelligent agents: Target properties sheet.
  • ANSI/INCITS 393 Protocol to facilitate operation of information and electronic products through remote and alternative interfaces and intelligent agents: Resource description.

International Organisation for Standardisation

1 rue de Varembé, Case postale 56, CH-1211 Geneva 20, Switzerland.

Tel: +41 22 749 0111; Fax: +41 22 733 3430

Web www.iso.Ch

  • ISO 7176-5 (1986) Wheelchairs - Part 5: Determination of overall dimensions, mass and turning space.
  • ISO 7810 (1995) Identification cards: Physical characteristics of cards.
  • ISO 7816 (1994-1999) Identification cards: Integrated circuit cards with contacts. Part 6 includes provision for storing language preferences.
  • ISO 14443 (2000) Contactless cards - Proximity cards.
  • ISO 15693 (1998) Contactless cards - Vicinity cards.
  • ISO 9241 (1998) Ergonomic requirements for office work with visual display terminals.
  • ISO 11429 (1996) Ergonomics - System of auditory and visual danger and information signals.
  • ISO/CD 11550 Technical aids for blind and visually impaired persons: Tactile ground surface indicators.
  • ISO/IEC 9995 (1994) Information technology: Keyboard layouts for text and office systems.
  • ISO/IEC Guide 71 (2001) Guidelines for Standards developers to address the needs of older persons with disabilities.
  • ISO/IEC Guide 71.2 Guidelines to address the needs of older persons and persons with disabilities when developing Standards.
  • ISO/IEC TR 19765 Information Technology - Survey of icons and symbols that provide access to functions and facilities to improve the use of IT products by the elderly and persons with disabilities.
  • ISO/IEC TR 19766 Information Technology - Guidelines for the design of icons and symbols to be accessible to all users, including the elderly and persons with disabilities.
  • ISO IS 9241-171 Ergonomics of human-system interaction - Guidance on software accessibility. (A restructured version of ISO TS 16071)
  • ISO IS 9241-20 Ergonomics of human-system interaction - Accessibility guideline for information communication equipment and services - General guidelines.
  • ISO/TR 9527 (1994) Building construction - needs of disabled people in buildings - design guidelines.
  • ISO TR 22411 Ergonomic data and guidelines for the application of ISO/IEC Guide 71 in Standards related to products and services to address the needs of older persons and persons with disabilities.
  • ISO TS 16071 Guidance on accessibility.

International Telecommunications Union

Place des Nations, CH-1211 Geneva 20, Switzerland.

Tel +41 22 730 5111; Fax +41 22 733 7256

Web www.itu.Int

  • ITU-T E.135 (1993) Human factors aspects of public telecommunications terminals for people with disabilities.
  • ITU-T E.161 (1995) Arrangements of figures, letters and symbols on telephones.
  • ITU-T E.902 (1995) Interactive services design guidelines.

Japanese Industrial Standards Committee

1-3-1 Kasumigaseki, Chiyoda-ku, Tokyou 100-8901, Japan.

Web www.Jisc.Org

  • JIS S 0011: (2000) Guidelines for all people including elderly and people with disabilities - Marking of tactile dots on consumer products.
  • JIS S 0012: (2000) Guidelines for all people including elderly and people with disabilities - Usability of consumer products.
  • JIS S 0013: Guidelines for the elderly and people with disabilities - Auditory signals on consumer products
  • JIS S 0014: Guidelines for the elderly and people with disabilities - Auditory signals on consumer products - Sound pressure levels of signals for the elderly and in noisy conditions
  • JIS S 0031: Guidelines for the elderly and people with disabilities - Visual signs and displays - Specification of age-related relative luminance and its use in assessment of light.
  • JIS X 8341-1: Guidelines for older persons and persons with disabilities - information and communications equipment, software and services - Part1: Common Guidelines.
  • JIS X 8341-2: Guidelines for older persons and persons with disabilities - information and communications equipment, software and services - Part2: Information processing equipment.
  • JIS X 8341-3: Guidelines for older persons and persons with disabilities - information and communications equipment, software and services - Part3: Web Content.
  • JIS X 8341-4 (Planning): Guidelines for older persons and persons with disabilities - information and communications equipment, software and services - Part4: Telecommunication equipment.
  • JIS X 8341-5 (Planning): Guidelines for older persons and persons with disabilities - information and communications equipment, software and services - Part5: Office equipment.
  • JIS Z 8071: Guidelines for Standards developers to address the needs of older persons and persons with disabilities.
  • JBM IA-TR-7-2004: Operable zone of the office equipment for wheelchair users - recommended dimensions.
  • JBM IA-TR-8-2004: Operable zone of the office equipment for wheelchair - technique of calculation.

National Committee for Information Technology Standards

1250 Eye Street NW, Suite 200, Washington DC 20005, USA.

Tel: +1 202 737 8888; Fax: +1 202 638 4922

Email: Ncits@itic.Org Web www.Ncits.Org

  • Alternative Interface Access Protocol.

Norges Standardiserings Forbund

Drammensveien 145A, PO Box 432, Skøyen, NO-0213 Oslo, Norway.

Tel: +47 22 04 92 30; Fax: +47 22 04 92 12

Web www.Standard.No

  • NS 3937 (1981) Functional measurements for use of wheelchairs.

World Wide Web Consortium

ERCIM, 2004, route des Lucioles, BP 93, 06902 Sophia-Antipolis, Cedex, France.

Tel: +33 4 92 38 75 90; Fax: +33 4 92 38 78 22

Web: www.w3.Org

  • WCAG Web Content Accessibility Guidelines.
  • ATAG Accessibility Testing Access Guidelines.
  • UAAG User Agent Accessibility Guidelines.